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Yes, for example, if you did not return the car on time, we will charge you additional rental time, in addition we reserve the right to issue a late return penalty. We also reserve the right to issue a fine, for example, for pollution or damage to the car. More details can be found in the Fines Pricelist.
When will I be charged for my booking and will I receive a bill?
The money is withdrawn from you at the moment of making the reservation, along with the successful payment for the reservation, you will receive an email with an invoice. If you extend your reservation, you will also receive a separate invoice after paying for the extension.
How else can I get additional credits?
In addition to purchasing prepaid packages, each registered user receives 100 CZK, each user who inserts an invitation code during registration receives 200 CZK, and then you can earn additional credits by sharing your own invitation code.
What are prepaid packages?
Prepaid packages allow you to save on booking a car. By purchasing a package, we will credit your account with bonus credits, which are then deducted from the price of the reservation. For each package, you can see how much the package will cost you and how many credits you will get for it. In the application, you can clearly see your purchased credits and their expiry, as well as used or expired credits.
How is the final price calculated?
The basic unit is the price for 30 minutes of renting a car, so the final price depends on the total length of the loan. If you do not have any credits in the application, the entire resulting amount is debited from the payment card. If you have credits in the application, they are deducted from the total amount to be paid and you only pay the difference if any.
What is included in the rental price?
The rental price includes car rental, unlimited ride, car insurance and also the possibility of charging the car for free at his home charging station.
How much does it cost to rent a car and why does the price vary between municipalities or communities?
You can see the price for renting a car in the detail of each car. The price of the car varies according to the type of car, but also according to the municipality/community, as the operator of the car is the municipality/community, which themselves set the price for the rental of the car.
