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If you cancelled your loan more than 24 hours before the start date, we will refund the full amount. Refunds should be credited to your account within 7 working days.
I will not be using the rental, can I cancel the reservation?
Yes, cancellation is possible free of charge up to 24 hours before the start of the rental. For later cancellation of the reservation, we reserve the right to charge a cancellation fee in the amount of the full price of the rental.
I need to change the rental length, what should I do?
For any changes to your booking, whether extending or postponing your booking, please contact our customer service.
For how long can I rent a car?
The car can be rented for a minimum of 30 minutes and a maximum of 96 hours (4 days).
Can I rent a car in a city other than the one I live in?
Yes, you can rent a car anywhere our cars are available. However, it is important that you always return the car in the village where you also rented it.
How can I rent a car?
You just need to be logged in, have an approved profile and a credit card uploaded. Then you just need to choose the car that suits you based on the location and time and complete the reservation. The reservation becomes binding upon its payment and there is no longer anything preventing you from picking it up on the day of booking and embarking on the journey.
