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My registration has been rejected, what should I do?
It is possible that all registration requirements have not been met. If you would like to know the exact reason for refusing your registration, please contact our customer line. Peoplecar reserves the right to refuse registration even if the above requirements are met, even without giving a reason.
How long does it take to approve a profile?
After filling out the registration, all users go through an internal review. Our team approves your profile mostly within a few minutes, sometimes it can take longer, but not more than 24 hours.
What is a referral code?
Each registered user has their own referral code that they can share with others. If one of your friends has shared their referral code with you, you can enter it at the beginning of registration. You will receive a reward of 200 CZK in the application immediately after registration, your friend will receive 100 CZK after the end of your first loan.
Why do I need to enter my personal data and documents?
Your personal data and documents are used to verify your identity and to ensure that you hold a valid driving licence. We take great care to protect your data, so you don't have to worry about misuse of your data and documents.
How is the registration for Peoplecar done and how long does it take?
Signing up is easy and will only take you a few minutes. As part of registration, you only need to fill in basic personal data, upload photos of a valid ID and driving license of group B and take your own self-portrait (selfie). That's all for you, then all you have to do is wait for your profile to be approved. As a bonus, each registered user receives 100 CZK in the application, thanks to which they can have their first reservation cheaper.
What do I need to fulfill in order to rent a Peoplecar shared car?
To rent a shared car, you need to download our app on your phone and go through easy registration, which requires a valid ID and driving license of group B. Once we approve your account, you become a registered user and once you enter your payment details, nothing prevents you from booking a car and going on your way.
